Preamble
With the following privacy policy we would like to inform you which types of your personal data (hereinafter
also abbreviated as "data") we process for which purposes and in which scope. The privacy statement applies
to all processing of personal data carried out by us, both in the context of providing our services and in
particular on our websites, in mobile applications and within external online presences, such as our social
media profiles (hereinafter collectively referred to as "online services").
The terms used are not gender-specific.
Last Update: 3. February 2022
Table of contents
Controller
Clockodo GmbH
Viktoriastraße 25 A
59425 Unna
Germany
Authorised Representatives:
Moritz Hofmann, Thomas Romanek
E-mail address:
info@clockodo.com
Phone:
+49 2303 676687-8
Legal Notice:
https://www.clockodo.com/en/imprint/
Contact information of the data protection officer
DAWOCON GmbH
Dellbrücker Hauptstraße 27
51069 Köln
Germany
datenschutzbeauftragter@dawocon.de
Overview of processing operations
The following table summarises the types of data processed, the purposes for which they are processed and the
concerned data subjects.
Categories of Processed Data
- Inventory data.
- Payment Data.
- Contact data.
- Content data.
- Contract data.
- Usage data.
- Meta/communication data.
- Job applicant details.
- Contact Information (Facebook).
- Event Data (Facebook).
Categories of Data Subjects
- Customers.
- Employees.
- Prospective customers.
- Communication partner.
- Users.
- Job applicants.
- Business and contractual partners.
Purposes of Processing
- Provision of contractual services and customer support.
- Contact requests and communication.
- Security measures.
- Direct marketing.
- Web Analytics.
- Office and organisational procedures.
- Remarketing.
- Conversion tracking.
- Clicktracking.
- Affiliate Tracking.
- Affiliate Tracking.
- A/B Tests.
- Managing and responding to inquiries.
- Job Application Process.
- Feedback.
- Heatmaps.
- Polls and Questionnaires.
- Marketing.
- Profiles with user-related information.
- Custom Audiences.
- Provision of our online services and usability.
Legal Bases for the Processing
In the following, you will find an overview of the legal basis of the GDPR on which we base the processing of
personal data. Please note that in addition to the provisions of the GDPR, national data protection
provisions of your or our country of residence or domicile may apply. If, in addition, more specific legal
bases are applicable in individual cases, we will inform you of these in the data protection declaration.
- Consent (Article 6 (1) (a) GDPR) - The data subject has given consent to the processing
of his or her personal data for one or more specific purposes.
- Performance of a contract and prior requests (Article 6 (1) (b) GDPR) - Performance of
a contract to which the data subject is party or in order to take steps at the request of the data
subject prior to entering into a contract.
- Compliance with a legal obligation (Article 6 (1) (c) GDPR) - Processing is necessary
for compliance with a legal obligation to which the controller is subject.
- Legitimate Interests (Article 6 (1) (f) GDPR) - Processing is necessary for the
purposes of the legitimate interests pursued by the controller or by a third party, except where such
interests are overridden by the interests or fundamental rights and freedoms of the data subject which
require protection of personal data.
- Job application process as a pre-contractual or contractual relationship (Article 9 (2)(b)
GDPR) - If special categories of personal data within the meaning of Article 9 (1) GDPR
(e.g. health data, such as severely handicapped status or ethnic origin) are requested from applicants
within the framework of the application procedure, so that the responsible person or the person
concerned can carry out the obligations and exercising specific rights of the controller or of the data
subject in the field of employment and social security and social protection law, their processing shall
be carried out in accordance with Article 9 (2)(b) GDPR , in the case of the protection of vital
interests of applicants or other persons on the basis of Article 9 (2)(c) GDPR or for the purposes of
preventive health care or occupational medicine, for the assessment of the employee's ability to work,
for medical diagnostics, care or treatment in the health or social sector or for the administration of
systems and services in the health or social sector in accordance with Article 9 (2)(d) GDPR. In the
case of a communication of special categories of data based on voluntary consent, their processing is
carried out on the basis of Article 9 (2)(a) GDPR.
- Performance of a contract and prior requests (EKD) (§ 6 No. 5 DSG-EKD) - Performance of
a contract to which the data subject is party or in order to take steps at the request of the data
subject prior to entering into a contract.
In addition to the data protection regulations of the General Data Protection Regulation, national
regulations apply to data protection in Germany. This includes in particular the Law on Protection against
Misuse of Personal Data in Data Processing (Federal Data Protection Act - BDSG). In particular, the BDSG
contains special provisions on the right to access, the right to erase, the right to object, the processing
of special categories of personal data, processing for other purposes and transmission as well as automated
individual decision-making, including profiling. Furthermore, it regulates data processing for the purposes
of the employment relationship (§ 26 BDSG), in particular with regard to the establishment, execution or
termination of employment relationships as well as the consent of employees. Furthermore, data protection
laws of the individual federal states may apply.
Security Precautions
We take appropriate technical and organisational measures in accordance with the legal requirements, taking
into account the state of the art, the costs of implementation and the nature, scope, context and purposes
of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural
persons, in order to ensure a level of security appropriate to the risk.
The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by
controlling physical and electronic access to the data as well as access to, input, transmission, securing
and separation of the data. In addition, we have established procedures to ensure that data subjects' rights
are respected, that data is erased, and that we are prepared to respond to data threats rapidly.
Furthermore, we take the protection of personal data into account as early as the development or selection
of hardware, software and service providers, in accordance with the principle of privacy by design and
privacy by default.
SSL encryption (https): In order to protect your data transmitted via our online services in the best
possible way, we use SSL encryption. You can recognize such encrypted connections by the prefix https:// in
the address bar of your browser.
Transmission of Personal Data
In the context of our processing of personal data, it may happen that the data is transferred to other
places, companies or persons or that it is disclosed to them. Recipients of this data may include, for
example, service providers commissioned with IT tasks or providers of services and content that are embedded
in a website. In such a case, the legal requirements will be respected and in particular corresponding
contracts or agreements, which serve the protection of your data, will be concluded with the recipients of
your data.
Data Processing in Third Countries
If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area
(EEA)) or the processing takes place in the context of the use of third party services or disclosure or
transfer of data to other persons, bodies or companies, this will only take place in accordance with the
legal requirements.
Subject to express consent or transfer required by contract or law, we process or have processed the data
only in third countries with a recognised level of data protection, on the basis of special guarantees, such
as a contractual obligation through so-called standard protection clauses of the EU Commission or if
certifications or binding internal data protection regulations justify the processing (Article 44 to 49
GDPR, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).
Erasure of data
The data processed by us will be erased in accordance with the statutory provisions as soon as their
processing is revoked or other permissions no longer apply (e.g. if the purpose of processing this data no
longer applies or they are not required for the purpose).
If the data is not deleted because they are required for other and legally permissible purposes, their
processing is limited to these purposes. This means that the data will be restricted and not processed for
other purposes. This applies, for example, to data that must be stored for commercial or tax reasons or for
which storage is necessary to assert, exercise or defend legal claims or to protect the rights of another
natural or legal person.
In the context of our information on data processing, we may provide users with further information on the
deletion and retention of data that is specific to the respective processing operation.
Use of Cookies
Cookies are small text files or other data records that store information on end devices and read information
from the end devices. For example, to store the login status in a user account, the contents of a shopping
cart in an e-shop, the contents accessed or the functions used. Cookies can also be used for various
purposes, e.g. for purposes of functionality, security and convenience of online offers as well as the
creation of analyses of visitor flows.
Information on consent: We use cookies in accordance with the statutory provisions.
Therefore, we obtain prior consent from users, except when it is not required by law. In particular, consent
is not required if the storage and reading of information, including cookies, is strictly necessary in order
to provide an information society service explicitly requested by the subscriber or user. The revocable
consent will be clearly communicated to the user and will contain the information on the respective cookie
use.
Information on legal bases under data protection law: The legal basis under data protection
law on which we process users' personal data with the use of cookies depends on whether we ask users for
consent. If users consent, the legal basis for processing their data is their declared consent. Otherwise,
the data processed with the help of cookies is processed on the basis of our legitimate interests (e.g. in a
business operation of our online services and improvement of its usability) or, if this is done in the
context of the fulfillment of our contractual obligations, if the use of cookies is necessary to fulfill our
contractual obligations. For which purposes the cookies are processed by us, we do clarify in the course of
this privacy policy or in the context of our consent and processing procedures.
Retention period: With regard to the retention period, a distinction is drawn between the
following types of cookies:
- Temporary cookies (also known as "session cookies"): Temporary cookies are deleted at
the latest after a user has left an online service and closed his or her end device (i.e. browser or
mobile application).
- Permanent cookies: Permanent cookies remain stored even after the terminal device is
closed. For example, the login status can be saved, or preferred content can be displayed directly when
the user visits a website again. Likewise, user data collected with the help of cookies can be used for
reach measurement. Unless we provide users with explicit information about the type and storage duration
of cookies (e.g., as part of obtaining consent), users should assume that cookies are permanent and that
the storage period can be up to two years.
General information on revocation and objection (opt-out): Users can revoke the consent they
have given at any time and also file an objection to processing in accordance with the legal requirements in
Art. 21 DSGVO (further information on objection is provided as part of this privacy policy). Users can also
declare their objection by means of the settings of their browser, e.g. by deactivating the use of cookies
(whereby this may also limit the functionality of our online services). An objection to the use of cookies
for online marketing purposes, can also be declared via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. In addition, users can receive further objection
notices from us at appropriate points as part of the information on the service providers and cookies used.
Further information on processing methods, procedures and services used:
- Processing Cookie Data on the Basis of Consent: We use a cookie management solution in
which users' consent to the use of cookies, or the procedures and providers mentioned in the cookie
management solution, can be obtained, managed and revoked by the users. The declaration of consent is
stored so that it does not have to be retrieved again and the consent can be proven in accordance with
the legal obligation. Storage can take place server-sided and/or in a cookie (so-called opt-out cookie
or with the aid of comparable technologies) in order to be able to assign the consent to a user or
and/or his/her device. Subject to individual details of the providers of cookie management services, the
following information applies: The duration of the storage of the consent can be up to two years. In
this case, a pseudonymous user identifier is formed and stored with the date/time of consent,
information on the scope of the consent (e.g. which categories of cookies and/or service providers) as
well as the browser, system and used end device.
Business services
We process data of our contractual and business partners, e.g. customers and interested parties (collectively
referred to as "contractual partners") within the context of contractual and comparable legal relationships
as well as associated actions and communication with the contractual partners or pre-contractually, e.g. to
answer inquiries.
We process this data in order to fulfill our contractual obligations. These include, in particular, the
obligations to provide the agreed services, any update obligations and remedies in the event of warranty and
other service disruptions. In addition, we process the data to protect our rights and for the purpose of
administrative tasks associated with these obligations and company organization. Furthermore, we process the
data on the basis of our legitimate interests in proper and economical business management as well as
security measures to protect our contractual partners and our business operations from misuse, endangerment
of their data, secrets, information and rights (e.g. for the involvement of telecommunications, transport
and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service
providers or tax authorities). Within the framework of applicable law, we only disclose the data of
contractual partners to third parties to the extent that this is necessary for the aforementioned purposes
or to fulfill legal obligations. Contractual partners will be informed about further forms of processing,
e.g. for marketing purposes, within the scope of this privacy policy.
Which data are necessary for the aforementioned purposes, we inform the contracting partners before or in the
context of the data collection, e.g. in online forms by special marking (e.g. colors), and/or symbols (e.g.
asterisks or the like), or personally.
We delete the data after expiry of statutory warranty and comparable obligations, i.e. in principle after
expiry of 4 years, unless the data is stored in a customer account or must be kept for legal reasons of
archiving (e.g., as a rule 10 years for tax purposes). In the case of data disclosed to us by the
contractual partner within the context of an assignment, we delete the data in accordance with the
specifications of the assignment, in general after the end of the assignment.
If we use third-party providers or platforms to provide our services, the terms and conditions and privacy
policies of the respective third-party providers or platforms shall apply in the relationship between the
users and the providers.
Customer Account
Contractual partners can create a customer or user account. If the
registration of a customer account is required, contractual partnerswill be informed of this as well as of the
details required for registration. The customer accounts are not public and cannot be indexed by search engines.
In the course of registration and subsequent registration and use of the customer account, we store the IP
addresses of the contractual partners along with the access times, in order to be able to prove the registration
and prevent any misuse of the customer account.
If customers have terminated their customer account, their
data will be deleted with regard to the customer account, subject to their retention is required for legal
reasons. It is the responsibility of the customer to secure their data upon termination of the customer
account.
Software and Platform Services
We process the data of our users, registered and any test
users (hereinafter uniformly referred to as "users") in order to provide them with our contractual services and
on the basis of legitimate interests to ensure the security of our offer and to develop it further. The required
details are identified as such within the context of the conclusion of the agreement, order or comparable
contract and include the details required for the provision of services and invoicing as well as contact
information in order to be able to hold any further consultations.
- Processed data types: Inventory data (e.g. names, addresses); Payment Data (e.g. bank
details, invoices, payment history); Contact data (e.g. e-mail, telephone numbers); Contract data (e.g.
contract object, duration, customer category); Usage data (e.g. websites visited, interest in content,
access times); Meta/communication data (e.g. device information, IP addresses).
- Data subjects: Customers; Prospective customers; Business and contractual partners.
- Purposes of Processing: Provision of contractual services and customer support;
Security measures; Contact requests and communication; Office and organisational procedures; Managing
and responding to inquiries.
- Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR);
Legitimate Interests (Article 6 (1) (f) GDPR); Compliance with a legal obligation (Article 6 (1) (c)
GDPR).
Payment Procedure
Within the framework of contractual and other legal relationships, due to legal obligations or otherwise on
the basis of our legitimate interests, we offer data subjects efficient and secure payment options and use
other service providers for this purpose in addition to banks and credit institutions (collectively referred
to as "payment service providers").
The data processed by the payment service providers includes inventory data, such as the name and address,
bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as the
contract, total and recipient-related information. The information is required to carry out the
transactions. However, the data entered is only processed by the payment service providers and stored with
them. I.e. we do not receive any account or credit card related information, but only information with
confirmation or negative information of the payment. Under certain circumstances, the data may be
transmitted by the payment service providers to credit agencies. The purpose of this transmission is to
check identity and creditworthiness. Please refer to the terms and conditions and data protection
information of the payment service providers.
The terms and conditions and data protection information of the respective payment service providers apply to
the payment transactions and can be accessed within the respective websites or transaction applications. We
also refer to these for further information and the assertion of revocation, information and other data
subject rights.
- Processed data types: Inventory data (e.g. names, addresses); Payment Data (e.g. bank
details, invoices, payment history); Contract data (e.g. contract object, duration, customer category);
Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g.
device information, IP addresses).
- Data subjects: Customers; Prospective customers.
- Purposes of Processing: Provision of contractual services and customer support.
- Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR);
Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- PayPal: Payment service provider (e.g. PayPal, PayPal Plus, Braintree, Braintree);
Service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal,
L-2449 Luxembourg; Website: https://www.paypal.com; Privacy Policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
- Stripe: Payment service provider; Service provider: Stripe, Inc., 510
Townsend Street, San Francisco, CA 94103, USA; Website: https://stripe.com/de; Privacy Policy: https://stripe.com/en-de/privacy.
Provision of online services and web hosting
In order to provide our online services securely and efficiently, we use the services of one or more web
hosting providers from whose servers (or servers they manage) the online services can be accessed. For these
purposes, we may use infrastructure and platform services, computing capacity, storage space and database
services, as well as security and technical maintenance services.
The data processed within the framework of the provision of the hosting services may include all information
relating to the users of our online services that is collected in the course of use and communication. This
regularly includes the IP address, which is necessary to be able to deliver the contents of online services
to browsers, and all entries made within our online services or from websites.
- Processed data types: Content data (e.g. text input, photographs, videos); Usage data
(e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device
information, IP addresses).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Provision of our online services and usability.
- Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- E-mail Sending and Hosting: The web hosting services we use also include sending,
receiving and storing e-mails. For these purposes, the addresses of the recipients and senders, as well
as other information relating to the sending of e-mails (e.g. the providers involved) and the contents
of the respective e-mails are processed. The above data may also be processed for SPAM detection
purposes. Please note that e-mails on the Internet are generally not sent in encrypted form. As a rule,
e-mails are encrypted during transport, but not on the servers from which they are sent and received
(unless a so-called end-to-end encryption method is used). We can therefore accept no responsibility for
the transmission path of e-mails between the sender and reception on our server.
- Collection of Access Data and Log Files: We, ourselves or our web hosting provider,
collect data on the basis of each access to the server (so-called server log files). Server log files
may include the address and name of the web pages and files accessed, the date and time of access, data
volumes transferred, notification of successful access, browser type and version, the user's operating
system, referrer URL (the previously visited page) and, as a general rule, IP addresses and the
requesting provider.
The server log files can be used for security purposes, e.g. to avoid overloading the servers
(especially in the case of abusive attacks, so-called DDoS attacks) and to ensure the stability and
optimal load balancing of the servers; Retention period: Log file information is stored
for a maximum period of 30 days and then deleted or anonymized. Data, the further storage of which is
necessary for evidence purposes, are excluded from deletion until the respective incident has been
finally clarified.
- Mittwald: Services in the field of the provision of information technology
infrastructure and related services (e.g. storage space and/or computing capacities); Service
provider: Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp,
Germany; Website: https://www.mittwald.de; Privacy Policy: https://www.mittwald.de/datenschutz;
Data Processing Agreement: https://www.mittwald.de/faq/service-informationen/faq/datenschutz-alles-wichtige-zur-dsgvo.
Special Notes on Applications (Apps)
We process the data of the users of our application to the extent necessary to provide the users with the
application and its functionalities, to monitor its security and to develop it further. Furthermore, we may
contact users in compliance with the statutory provisions if communication is necessary for the purposes of
administration or use of the application. In addition, we refer to the data protection information in this
privacy policy with regard to the processing of user data.
Legal basis: The processing of data necessary for the provision of the functionalities of
the application serves to fulfil contractual obligations. This also applies if the provision of the
functions requires user authorisation (e.g. release of device functions). If the processing of data is not
necessary for the provision of the functionalities of the application, but serves the security of the
application or our business interests (e.g. collection of data for the purpose of optimising the application
or security purposes), it is carried out on the basis of our legitimate interests. If users are expressly
requested to give their consent to the processing of their data, the data covered by the consent is
processed on the basis of the consent.
- Processed data types: Inventory data (e.g. names, addresses); Meta/communication data
(e.g. device information, IP addresses); Payment Data (e.g. bank details, invoices, payment history);
Contract data (e.g. contract object, duration, customer category).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Provision of contractual services and customer support.
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Performance of a contract and prior
requests (Article 6 (1) (b) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Commercial use: We process the data of the users of our application, registered and any
test users (hereinafter uniformly referred to as "users") in order to provide them with our contractual
services and on the basis of legitimate interests to ensure the security of our application and to
develop it further. The required details are identified as such within the scope of the conclusion of a
contract for the use of the application, the conclusion of an order, an order or a comparable contract
and may include the details required for the provision of services and any invoicing as well as contact
information in order to be able to hold any consultations.
- Device authorizations for access to functions and data: The use of certain functions of
our application may require access to the camera and the stored recordings of the users. By default,
these authorizations must be granted by the user and can be revoked at any time in the settings of the
respective devices. The exact procedure for controlling app permissions may depend on the user's device
and software. Users can contact us if they require further explanation. We would like to point out that
the refusal or revocation of the respective authorizations can affect the functionality of our
application.
Purchase of applications via Appstores
The purchase of our apps is done via special online platforms operated by other service providers (so-called
"appstores"). In this context, the data protection notices of the respective appstores apply in addition to
our data protection notices. This applies in particular with regard to the methods used on the platforms for
webanalytics and for interest-related marketing as well as possible costs.
- Processed data types: Inventory data (e.g. names, addresses); Payment Data (e.g. bank
details, invoices, payment history); Contact data (e.g. e-mail, telephone numbers); Contract data (e.g.
contract object, duration, customer category); Usage data (e.g. websites visited, interest in content,
access times); Meta/communication data (e.g. device information, IP addresses).
- Data subjects: Customers.
- Purposes of Processing: Provision of contractual services and customer support.
- Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR);
Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Apple App Store: App and software distribution platform; Service
provider: Apple Inc., Infinite Loop, Cupertino, CA 95014, USA; Website: https://www.apple.com/ios/app-store/; Privacy Policy: https://www.apple.com/privacy/privacy-policy/.
- Google Play: App and software distribution platform; Service provider:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA; Website: https://play.google.com/store/apps?hl=en; Privacy Policy: https://policies.google.com/privacy.
- Microsoft Store: App and software distribution platform; Service
provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA;
Website: https://www.microsoft.com/en-gb/store; Privacy Policy: https://privacy.microsoft.com/de-de/privacystatement, Security information: https://www.microsoft.com/de-de/trustcenter.
Registration, Login and User Account
Users can create a user account. Within the scope of registration, the required mandatory information is
communicated to the users and processed for the purposes of providing the user account on the basis of
contractual fulfilment of obligations. The processed data includes in particular the login information
(name, password and an e-mail address).
Within the scope of using our registration and login functions as well as the use of the user account, we
store the IP address and the time of the respective user action. The storage is based on our legitimate
interests, as well as the user's protection against misuse and other unauthorized use. This data will not be
passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do
so.
Users may be informed by e-mail of information relevant to their user account, such as technical changes.
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g.
e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Meta/communication data
(e.g. device information, IP addresses).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Provision of contractual services and customer support;
Security measures; Managing and responding to inquiries.
- Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR);
Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Registration with a real name: Due to the nature of our community, we ask users to use
our services only with their real names. This means that the use of pseudonyms is not permitted.
- Deletion of data after termination: If users have terminated their user account, their
data relating to the user account will be deleted, subject to any legal permission, obligation or
consent of the users.
- No obligation to retain data: It is the responsibility of the users to secure their
data before the end of the contract in the event of termination. We are entitled to irretrievably delete
all user data stored during the term of the contract.
Blogs and publication media
We use blogs or comparable means of online communication and publication (hereinafter "publication medium").
Readers' data will only be processed for the purposes of the publication medium to the extent necessary for
its presentation and communication between authors and readers or for security reasons. For the rest, we
refer to the information on the processing of visitors to our publication medium within the scope of this
privacy policy.
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g.
e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g.
websites visited, interest in content, access times); Meta/communication data (e.g. device information,
IP addresses).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Provision of contractual services and customer support;
Feedback (e.g. collecting feedback via online form); Security measures; Managing and responding to
inquiries.
- Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR);
Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Comment subscriptions: When users leave comments or other contributions, their IP
addresses may be stored based on our legitimate interests. This is done for our safety, if someone
leaves illegal contents (insults, forbidden political propaganda, etc.) in comments and contributions.
In this case, we ourselves can be prosecuted for the comment or contribution and are therefore
interested in the author's identity.
Furthermore, we reserve the right to process user data for the purpose of spam detection on the basis of
our legitimate interests.
On the same legal basis, in the case of surveys, we reserve the right to store the IP addresses of users
for the duration of the surveys and to use cookies in order to avoid multiple votes.
The personal information provided in the course of comments and contributions, any contact and website
information as well as the content information will be stored permanently by us until the user objects.
Contact and Inquiry Management
When contacting us (e.g. via contact form, e-mail, telephone or via social media) as well as in the context
of existing user and business relationships, the information of the inquiring persons is processed to the
extent necessary to respond to the contact requests and any requested measures.
The response to the contact inquiries as well as the management of contact and inquiry data in the context of
contractual or pre-contractual relationships is carried out to fulfill our contractual obligations or to
respond to (pre)contractual inquiries and otherwise on the basis of legitimate interests in responding to
the inquiries and maintaining user or business relationships.
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g.
e-mail, telephone numbers); Content data (e.g. text input, photographs, videos).
- Data subjects: Communication partner (Recipients of e-mails, letters, etc.).
- Purposes of Processing: Contact requests and communication; Provision of contractual
services and customer support.
- Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR);
Legitimate Interests (Article 6 (1) (f) GDPR); Compliance with a legal obligation (Article 6 (1) (c)
GDPR).
Further information on processing methods, procedures and services used:
- Contact form: When users contact us via our contact form, e-mail or other communication
channels, we process the data provided to us in this context to process the communicated request. For
this purpose, we process personal data in the context of pre-contractual and contractual business
relationships to the extent necessary for their fulfillment and otherwise on the basis of our legitimate
interests as well as the interests of the communication partners in responding to the concerns and our
legal archiving requirements.
- HubSpot: Software for customer relation management (CRM), process and sales support (
multi-channel communication, i.e. management of customer enquiries from different channels, sales,
process management, analyses, feedback and survey functions; Service provider: HubSpot Germany GmbH, Am Postbahnhof 17, 10243 Berlin, Germany; Website: https://www.hubspot.de; Privacy
Policy: https://legal.hubspot.com/privacy-policy; Standard Contractual Clauses
(Safeguarding the level of data protection when processing data in third countries): https://legal.hubspot.com/dpa; Data
Processing Agreement: https://legal.hubspot.com/dpa.
Video Conferences, Online Meetings, Webinars and Screen-Sharing
We use platforms and applications of other providers (hereinafter referred to as "Conference Platforms") for
the purpose of conducting video and audio conferences, webinars and other types of video and audio meetings
(hereinafter collectively referred to as "Conference"). When using the Conference Platforms and their
services, we comply with the legal requirements.
Data processed by Conference Platforms: In the course of participation in a Conference, the
Data of the participants listed below are processed. The scope of the processing depends, on the one hand,
on which data is requested in the context of a specific Conference (e.g., provision of access data or clear
names) and which optional information is provided by the participants. In addition to processing for the
purpose of conducting the conference, participants' Data may also be processed by the Conference Platforms
for security purposes or service optimization. The processed Date includes personal information (first name,
last name), contact information (e-mail address, telephone number), access data (access codes or passwords),
profile pictures, information on professional position/function, the IP address of the internet access,
information on the participants' end devices, their operating system, the browser and its technical and
linguistic settings, information on the content-related communication processes, i.e. entries in chats and
audio and video data, as well as the use of other available functions (e.g. surveys). The content of
communications is encrypted to the extent technically provided by the conference providers. If participants
are registered as users with the Conference Platforms, then further data may be processed in accordance with
the agreement with the respective Conference Provider.
Logging and recording: If text entries, participation results (e.g. from surveys) as well as
video or audio recordings are recorded, this will be transparently communicated to the participants in
advance and they will be asked - if necessary - for their consent.
Data protection measures of the participants: Please refer to the data privacy information
of the Conference Platforms for details on the processing of your data and select the optimum security and
data privacy settings for you within the framework of the settings of the conference platforms. Furthermore,
please ensure data and privacy protection in the background of your recording for the duration of a
Conference (e.g., by notifying roommates, locking doors, and using the background masking function, if
technically possible). Links to the conference rooms as well as access data, should not be passed on to
unauthorized third parties.
Notes on legal bases: Insofar as, in addition to the Conference Platforms, we also process
users' data and ask users for their consent to use contents from the Conferences or certain functions (e.g.
consent to a recording of Conferences), the legal basis of the processing is this consent. Furthermore, our
processing may be necessary for the fulfillment of our contractual obligations (e.g. in participant lists,
in the case of reprocessing of Conference results, etc.). Otherwise, user data is processed on the basis of
our legitimate interests in efficient and secure communication with our communication partners.
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g.
e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g.
websites visited, interest in content, access times); Meta/communication data (e.g. device information,
IP addresses).
- Data subjects: Communication partner (Recipients of e-mails, letters, etc.); Users
(e.g. website visitors, users of online services).
- Purposes of Processing: Provision of contractual services and customer support; Contact
requests and communication; Office and organisational procedures.
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Performance of a contract and prior
requests (Article 6 (1) (b) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
Job Application Process
The application process requires applicants to provide us with the data necessary for their assessment and
selection. The information required can be found in the job description or, in the case of online forms, in
the information contained therein.
In principle, the required information includes personal information such as name, address, a contact option
and proof of the qualifications required for a particular employment. Upon request, we will be happy to
provide you with additional information.
If made available, applicants can submit their applications via an online form. The data will be transmitted
to us encrypted according to the state of the art. Applicants can also send us their applications by e-mail.
Please note, however, that e-mails on the Internet are generally not sent in encrypted form. As a rule,
e-mails are encrypted during transport, but not on the servers from which they are sent and received. We can
therefore accept no responsibility for the transmission path of the application between the sender and the
reception on our server. For the purposes of searching for applicants, submitting applications and selecting
applicants, we may make use of the applicant management and recruitment software, platforms and services of
third-party providers in compliance with legal requirements. Applicants are welcome to contact us about how
to submit their application or send it to us by regular mail.
Processing of special categories of data: If special categories of personal data within the
meaning of Article 9 (1) GDPR (e.g. health data, such as severely handicapped status or ethnic origin) are
requested from applicants within the framework of the application procedure, so that the responsible person
or the person concerned can exercise his/her rights arising from labour law and social security and social
protection law and fulfil his/her duties in this regard, their processing shall be carried out in accordance
with Article 9 (1)(b) GDPR, in the case of the protection of vital interests of applicants or other persons
pursuant to Article 9 (1)(c) GDPR or for the purposes of preventive health care or occupational medicine,
for the assessment of the employee's ability to work, for medical diagnostics, care or treatment in the
health or social sector or for the administration of systems and services in the health or social sector in
accordance with Article 9 (1)(h) GDPR. In the case of a communication of special categories of data based on
voluntary consent, their processing is carried out on the basis of Article 9 (1)(a) GDPR.
Ereasure of data: In the event of a successful application, the data provided by the
applicants may be further processed by us for the purposes of the employment relationship. Otherwise, if the
application for a job offer is not successful, the applicant's data will be deleted. Applicants' data will
also be deleted if an application is withdrawn, to which applicants are entitled at any time. Subject to a
justified revocation by the applicant, the deletion will take place at the latest after the expiry of a
period of six months, so that we can answer any follow-up questions regarding the application and comply
with our duty of proof under the regulations on equal treatment of applicants. Invoices for any
reimbursement of travel expenses are archived in accordance with tax regulations.
Admission to a talent pool - Admission to an talent pool, if offered, is based on consent.
Applicants are informed that their consent to be included in the talent pool is voluntary, has no influence
on the current application process and that they can revoke their consent at any time for the future.
- Processed data types: Job applicant details (e.g. Personal data, postal and contact
addresses and the documents pertaining to the application and the information contained therein, such as
cover letter, curriculum vitae, certificates, etc., as well as other information on the person or
qualifications of applicants provided with regard to a specific job or voluntarily by applicants).
- Data subjects: Job applicants.
- Purposes of Processing: Job Application Process (Establishment and possible later
execution as well as possible later termination of the employment relationship).
- Legal Basis: Job application process as a pre-contractual or contractual relationship
(Article 9 (2)(b) GDPR).
Cloud Services
We use Internet-accessible software services (so-called "cloud services", also referred to as "Software as a
Service") provided on the servers of its providers for the following purposes: document storage and
administration, calendar management, e-mail delivery, spreadsheets and presentations, exchange of documents,
content and information with specific recipients or publication of websites, forms or other content and
information, as well as chats and participation in audio and video conferences.
Within this framework, personal data may be processed and stored on the provider's servers insofar as this
data is part of communication processes with us or is otherwise processed by us in accordance with this
privacy policy. This data may include in particular master data and contact data of data subjects, data on
processes, contracts, other proceedings and their contents. Cloud service providers also process usage data
and metadata that they use for security and service optimization purposes.
If we use cloud services to provide documents and content to other users or publicly accessible websites,
forms, etc., providers may store cookies on users' devices for web analysis or to remember user settings
(e.g. in the case of media control).
Information on legal basis - If we ask for permission to use cloud services, the legal basis
for processing data is consent. Furthermore, their use can be a component of our (pre)contractual services,
provided that the use of cloud services has been agreed in this context. Otherwise, user data will be
processed on the basis of our legitimate interests (i.e. interest in efficient and secure administrative and
collaboration processes).
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g.
e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g.
websites visited, interest in content, access times); Meta/communication data (e.g. device information,
IP addresses).
- Data subjects: Customers; Employees (e.g. Employees, job applicants); Prospective
customers; Communication partner (Recipients of e-mails, letters, etc.).
- Purposes of Processing: Office and organisational procedures.
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Performance of a contract and prior
requests (Article 6 (1) (b) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
Newsletter and Electronic Communications
We send newsletters, e-mails and other electronic communications (hereinafter referred to as "newsletters")
only with the consent of the recipient or a legal permission. Insofar as the contents of the newsletter are
specifically described within the framework of registration, they are decisive for the consent of the user.
Otherwise, our newsletters contain information about our services and us.
In order to subscribe to our newsletters, it is generally sufficient to enter your e-mail address. We may,
however, ask you to provide a name for the purpose of contacting you personally in the newsletter or to
provide further information if this is required for the purposes of the newsletter.
Double opt-in procedure: The registration to our newsletter takes place in general in a
so-called Double-Opt-In procedure. This means that you will receive an e-mail after registration asking you
to confirm your registration. This confirmation is necessary so that no one can register with external
e-mail addresses.
The registrations for the newsletter are logged in order to be able to prove the registration process
according to the legal requirements. This includes storing the login and confirmation times as well as the
IP address. Likewise the changes of your data stored with the dispatch service provider are logged.
Deletion and restriction of processing: We may store the unsubscribed email addresses for up
to three years based on our legitimate interests before deleting them to provide evidence of prior consent.
The processing of these data is limited to the purpose of a possible defense against claims. An individual
deletion request is possible at any time, provided that the former existence of a consent is confirmed at
the same time. In the case of an obligation to permanently observe an objection, we reserve the right to
store the e-mail address solely for this purpose in a blocklist.
Information on legal bases: The sending of the newsletter is based on the consent of the
recipients or, if consent is not required, on the basis of our legitimate interests in direct marketing.
Insofar as we engage a service provider for sending e-mails, this is done on the basis of our legitimate
interests in efficient and secure dispatch. The registration procedure is recorded on the basis of our
legitimate interests for the purpose of demonstrating that it has been conducted in accordance with the law.
Contents:Information about us, our services, promotions and offers.
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g.
e-mail, telephone numbers); Meta/communication data (e.g. device information, IP addresses); Usage data
(e.g. websites visited, interest in content, access times).
- Data subjects: Communication partner (Recipients of e-mails, letters, etc.); Users
(e.g. website visitors, users of online services).
- Purposes of Processing: Direct marketing (e.g. by e-mail or postal); Provision of
contractual services and customer support; Web Analytics (e.g. access statistics, recognition of
returning visitors); Conversion tracking (Measurement of the effectiveness of marketing activities);
Profiles with user-related information (Creating user profiles).
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Legitimate Interests (Article 6 (1) (f)
GDPR).
- Opt-Out: You can cancel the receipt of our newsletter at any time, i.e. revoke your
consent or object to further receipt. You will find a link to cancel the newsletter either at the end of
each newsletter or you can otherwise use one of the contact options listed above, preferably e-mail.
Further information on processing methods, procedures and services used:
- Measurement of opening rates and click rates: The newsletters contain a so-called
"web-beacon", i.e. a pixel-sized file, which is retrieved from our server when the newsletter is opened
or, if we use a mailing service provider, from its server. Within the scope of this retrieval, technical
information such as information about the browser and your system, as well as your IP address and time
of retrieval are first collected.
This information is used for the technical improvement of our newsletter on the basis of technical data
or target groups and their reading behaviour on the basis of their retrieval points (which can be
determined with the help of the IP address) or access times. This analysis also includes determining
whether newsletters are opened, when they are opened and which links are clicked. This information is
assigned to the individual newsletter recipients and stored in their profiles until the profiles are
deleted. The evaluations serve us much more to recognize the reading habits of our users and to adapt
our content to them or to send different content according to the interests of our users.
The measurement of opening rates and click rates as well as the storage of the measurement results in
the profiles of the users and their further processing are based on the consent of the users.
A separate objection to the performance measurement is unfortunately not possible, in this case the
entire newsletter subscription must be cancelled or objected to. In this case, the stored profile
information will be deleted.
- Google Analytics: Measuring the success of email campaigns and building user profiles
with a storage period of up to two years; Service provider: Google Ireland Limited,
Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway,
Mountain View, CA 94043, USA; Website: https://marketingplatform.google.com/intl/en/about/analytics/; Privacy
Policy: https://policies.google.com/privacy; Opt-Out: Opt-Out-Plugin:
https://tools.google.com/dlpage/gaoptout?hl=en, Settings for the Display of
Advertisements: https://adssettings.google.com/authenticated; Further
Information: Types of processing and data processed: https://privacy.google.com/businesses/adsservices; Data Processing Conditions
for Google Advertising Products and standard contractual clauses for data transfers to third countries:
https://business.safety.google/adsprocessorterms.
- Prerequisite for the use of free services: Consent to the sending of mailings can be
made dependent on the use of free services (e.g. access to certain content or participation in certain
campaigns) as a prerequisite. If the users would like to take advantage of the free service without
registering for the newsletter, we offer them to contact us.
- CleverReach: Email marketing platform; Service provider: CleverReach
GmbH & Co. KG, //CRASH Building, Schafjückenweg 2, 26180 Rastede, Germany; Website: https://www.cleverreach.com; Privacy
Policy: https://www.cleverreach.com/en/privacy-policy/; Data Processing
Agreement: Closed with provider.
Commercial communication by E-Mail, Postal Mail, Fax or Telephone
We process personal data for the purposes of promotional communication, which may be carried out via various
channels, such as e-mail, telephone, post or fax, in accordance with the legal requirements.
The recipients have the right to withdraw their consent at any time or to object to the advertising
communication at any time.
After withdrawal or objection, we may store the data required to prove consent for up to three years on the
basis of our legitimate interests before we delete them. The processing of these data is limited to the
purpose of a possible defense against claims. An individual deletion request is possible at any time,
provided that the former existence of a consent is affirmed.
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g.
e-mail, telephone numbers).
- Data subjects: Communication partner (Recipients of e-mails, letters, etc.).
- Purposes of Processing: Direct marketing (e.g. by e-mail or postal).
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Legitimate Interests (Article 6 (1) (f)
GDPR).
Web Analysis, Monitoring and Optimization
Web analysis is used to evaluate the visitor traffic on our website and may include the behaviour, interests
or demographic information of users, such as age or gender, as pseudonymous values. With the help of web
analysis we can e.g. recognize, at which time our online services or their functions or contents are most
frequently used or requested for repeatedly, as well as which areas require optimization.
In addition to web analysis, we can also use test procedures, e.g. to test and optimize different versions of
our online services or their components.
Unless otherwise stated below, profiles, i.e. data aggregated for a usage process, can be created for these
purposes and information can be stored in a browser or in a terminal device and read from it. The
information collected includes, in particular, websites visited and elements used there as well as technical
information such as the browser used, the computer system used and information on usage times. If users have
agreed to the collection of their location data from us or from the providers of the services we use,
location data may also be processed.
Unless otherwise stated below, profiles, that is data summarized for a usage process or user, may be created
for these purposes and stored in a browser or terminal device (so-called "cookies") or similar processes may
be used for the same purpose. The information collected includes, in particular, websites visited and
elements used there as well as technical information such as the browser used, the computer system used and
information on usage times. If users have consented to the collection of their location data or profiles to
us or to the providers of the services we use, these may also be processed, depending on the provider.
The IP addresses of the users are also stored. However, we use any existing IP masking procedure (i.e.
pseudonymisation by shortening the IP address) to protect the user. In general, within the framework of web
analysis, A/B testing and optimisation, no user data (such as e-mail addresses or names) is stored, but
pseudonyms. This means that we, as well as the providers of the software used, do not know the actual
identity of the users, but only the information stored in their profiles for the purposes of the respective
processes.
Information on legal basis: If we ask the users for their consent to the use of third party
providers, the legal basis of the processing is consent. Furthermore, the processing can be a component of
our (pre)contractual services, provided that the use of the third party was agreed within this context.
Otherwise, user data will be processed on the basis of our legitimate interests (i.e. interest in efficient,
economic and recipient friendly services). In this context, we would also like to refer you to the
information on the use of cookies in this privacy policy.
- Processed data types: Usage data (e.g. websites visited, interest in content, access
times); Meta/communication data (e.g. device information, IP addresses).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Web Analytics (e.g. access statistics, recognition of returning
visitors); Profiles with user-related information (Creating user profiles); Clicktracking; A/B Tests;
Feedback (e.g. collecting feedback via online form); Heatmaps ("Heatmaps" are mouse movements of the
users, which are combined to an overall picture.); Polls and Questionnaires (e.g. surveys with input
options, multiple choice questions); Marketing.
- Security measures: IP Masking (Pseudonymization of the IP address).
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Legitimate Interests (Article 6 (1) (f)
GDPR).
Further information on processing methods, procedures and services used:
- Google Optimize: Use of Google Analytics data for the purpose of improving areas of our
online services and improving the targeting of our marketing activities on potential user interests;
Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4,
Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;
Website: https://optimize.google.com; Privacy Policy: https://policies.google.com/privacy;
Opt-Out: Opt-Out-Plugin: https://tools.google.com/dlpage/gaoptout?hl=en, Settings for the Display of
Advertisements: https://adssettings.google.com/authenticated; Further
Information: Types of processing and data processed: https://privacy.google.com/businesses/adsservices; Data Processing Conditions
for Google Advertising Products and standard contractual clauses for data transfers to third countries:
https://business.safety.google/adsprocessorterms.
- Firebase: Google Firebase is a platform for developers of apps for mobile devices and
websites. Google Firebase offers a variety of features for testing apps, monitoring their functionality
and optimizing them (shown on the following overview page: https://firebase.google.com/products).The functions include the storage of apps
including personal data of the application users, such as content created by them or information
regarding their interaction with the apps (so-called "cloud computing"). Google Firebase also offers
interfaces that allow interaction between the users of the app and other services, e.g. authentication
using services such as Facebook, Twitter or an e-mail password combination; Service
provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent
company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Website:https://firebase.google.com; Privacy
Policy: https://policies.google.com/privacy.
- Google Analytics 4: Web Analytics and Reach Measurement - We use Google Analytics 4, a
version of Google Analytics, to perform user analysis based on a pseudonymous user identification
number. This identification number does not contain any clear data, such as names or e-mail addresses.
It is used to assign analysis information to a user, e.g., to identify which content users have accessed
within a usage session or whether they visit our online services again. This involves creating
pseudonymous profiles of users with information from the use of various devices. The IP address of the
user is shortened by the last two digits by default; Service provider: Google Ireland
Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre
Parkway, Mountain View, CA 94043, USA; Website: https://marketingplatform.google.com/intl/en/about/analytics/; Privacy
Policy: https://policies.google.com/privacy; Opt-Out: Opt-Out-Plugin:
https://tools.google.com/dlpage/gaoptout?hl=en, Settings for the Display of
Advertisements: https://adssettings.google.com/authenticated; Data Processing
Agreement: https://business.safety.google/adsprocessorterms/; Further
Information: Arten der Verarbeitung sowie der verarbeiteten Daten: https://privacy.google.com/businesses/adsservices; Datenverarbeitungsbedingungen
für Google Werbeprodukte und Standardvertragsklauseln für Drittlandtransfers von Daten: https://business.safety.google/adsprocessorterms.
- Google Tag Manager: Google Tag Manager is a solution with which we can manage so-called
website tags via an interface and thus integrate other services into our online services (please refer
to further details in this privacy policy). With the Tag Manager itself (which implements the tags), for
example, no user profiles are created or cookies are stored. Google only receives the IP address of the
user, which is necessary to run the Google Tag Manager; Service provider: Google
Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA; Website: https://marketingplatform.google.com; Privacy Policy: https://policies.google.com/privacy;
Data Processing Agreement: https://business.safety.google/adsprocessorterms; Further
Information: Types of processing and data processed: https://privacy.google.com/businesses/adsservices; Data Processing Conditions
for Google Advertising Products and standard contractual clauses for data transfers to third countries:
https://business.safety.google/adsprocessorterms .
- Hotjar: Software for the analysis and optimisation of online services on the basis of
feedback functions as well as pseudonymously conducted measurements and analyses of user behaviour,
which may include in particular A/B tests (measurement of the preference and user-friendliness of
different contents and functions), measurement of click paths and other interactions with contents and
functions of the online services; Service provider: Hotjar Ltd., 3 Lyons Range, 20
Bisazza Street, Sliema SLM 1640, Malta ; Website: https://www.hotjar.com; Privacy Policy: https://www.hotjar.com/legal/policies/privacy. Cookie Policy: https://www.hotjar.com/legal/policies/cookie-information; Retention
period: The cookies that Hotjar uses have a different "lifetime"; some last up to 365 days,
some only last during the current visit; Opt-Out: https://www.hotjar.com/legal/compliance/opt-out.
- HubSpot: : Web Analytics, reach measurement and user analysis based on a pseudonymous user identification number. This involves creating pseudonymous profiles of users with information from the use of various devices.
Service provider: HubSpot Germany GmbH, Am Postbahnhof 17, 10243 Berlin, Germany; Website: https://www.hubspot.de; Privacy
Policy: https://legal.hubspot.com/privacy-policy; Standard Contractual Clauses
(Safeguarding the level of data protection when processing data in third countries): https://legal.hubspot.com/dpa; Data
Processing Agreement: https://legal.hubspot.com/dpa.
- etracker: The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.
The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to the strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the ePrivacyseal data protection seal of approval.
The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.
You can object to the outlined data processing at any time by clicking on the slider. The objection has no disadvantageous consequences. If no slider is displayed, the data collection is already prevented by other blocking means.
Further information on data protection with etracker can be found here.
Online Marketing
We process personal data for the purposes of online marketing, which may include in particular the marketing
of advertising space or the display of advertising and other content (collectively referred to as "Content")
based on the potential interests of users and the measurement of their effectiveness.
For these purposes, so-called user profiles are created and stored in a file (so-called "cookie") or similar
procedure in which the relevant user information for the display of the aforementioned content is stored.
This information may include, for example, content viewed, websites visited, online networks used,
communication partners and technical information such as the browser used, computer system used and
information on usage times and used functions. If users have consented to the collection of their sideline
data, these can also be processed.
The IP addresses of the users are also stored. However, we use provided IP masking procedures (i.e.
pseudonymisation by shortening the IP address) to ensure the protection of the user's by using a pseudonym.
In general, within the framework of the online marketing process, no clear user data (such as e-mail
addresses or names) is secured, but pseudonyms. This means that we, as well as the providers of online
marketing procedures, do not know the actual identity of the users, but only the information stored in their
profiles.
The information in the profiles is usually stored in the cookies or similar memorizing procedures. These
cookies can later, generally also on other websites that use the same online marketing technology, be read
and analyzed for purposes of content display, as well as supplemented with other data and stored on the
server of the online marketing technology provider.
Exceptionally, clear data can be assigned to the profiles. This is the case, for example, if the users are
members of a social network whose online marketing technology we use and the network links the profiles of
the users in the aforementioned data. Please note that users may enter into additional agreements with the
social network providers or other service providers, e.g. by consenting as part of a registration process.
As a matter of principle, we only gain access to summarised information about the performance of our
advertisements. However, within the framework of so-called conversion measurement, we can check which of our
online marketing processes have led to a so-called conversion, i.e. to the conclusion of a contract with us.
The conversion measurement is used alone for the performance analysis of our marketing activities.
Unless otherwise stated, we kindly ask you to consider that cookies used will be stored for a period of two
years.
Information on legal basis: If we ask users for their consent (e.g. in the context of a
so-called "cookie banner consent"), the legal basis for processing data for online marketing purposes is
this consent. Otherwise, user data will be processed on the basis of our legitimate interests (i.e. interest
in the analysis, optimisation and economic operation of our online services. In this context, we would also
like to refer you to the information on the use of cookies in this privacy policy.
- Processed data types: Event Data (Facebook) ("Event Data" is data that can be
transmitted from us to Facebook, e.g. via Facebook pixels (via apps or other means) and relates to
persons or their actions; the data includes, for example, information about visits to websites,
interactions with content, functions, installations of apps, purchases of products, etc.; Event data is
processed for the purpose of creating target groups for content and advertising information (Custom
Audiences); Event Data does not include the actual content (such as written comments), login
information, and Contact Information (such as names, email addresses, and phone numbers). Event Data is
deleted by Facebook after a maximum of two years, the Custom Audiences created from them with the
deletion of our Facebook account); Usage data (e.g. websites visited, interest in content, access
times); Meta/communication data (e.g. device information, IP addresses); Contact Information (Facebook)
("Contact Information" is data that (clearly) identifies data subjects, such as names, email addresses
and phone numbers, that can be transmitted to Facebook, e.g. via Facebook pixels or uploads for matching
purposes to form Custom Audiences; After the matching to create target groups, the Contact Information
is deleted).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Remarketing; Custom Audiences (Selection of relevant target
groups for marketing purposes or other output of content); Conversion tracking (Measurement of the
effectiveness of marketing activities); Affiliate Tracking; Marketing; Profiles with user-related
information (Creating user profiles).
- Security measures: IP Masking (Pseudonymization of the IP address).
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Legitimate Interests (Article 6 (1) (f)
GDPR).
- Opt-Out: We refer to the privacy policies of the respective service providers and the
possibilities for objection (so-called "opt-out"). If no explicit opt-out option has been specified, it
is possible to deactivate cookies in the settings of your browser. However, this may restrict the
functions of our online offer. We therefore recommend the following additional opt-out options, which
are offered collectively for each area:
a) Europe: https://www.youronlinechoices.eu.
b) Canada: https://www.youradchoices.ca/choices.
c) USA: https://www.aboutads.info/choices.
d) Cross-regional: https://optout.aboutads.info.
Further information on processing methods, procedures and services used:
- Facebook Pixel and Custom Audiences (Custom Audiences): With the help of the Facebook
pixel (or equivalent functions, to transfer Event-Data or Contact Information via interfaces or other
software in apps), Facebook is on the one hand able to determine the visitors of our online services as
a target group for the presentation of ads (so-called "Facebook ads"). Accordingly, we use Facebook
pixels to display Facebook ads placed by us only to Facebook users and within the services of partners
cooperating with Facebook (so-called "audience network" https://www.facebook.com/audiencenetwork/ ) who have shown an interest in our
online services or who have certain characteristics (e.g. interests in certain topics or products that
are determined on the basis of the websites visited) that we transmit to Facebook (so-called "custom
audiences"). With the help of Facebook pixels, we also want to ensure that our Facebook ads correspond
to the potential interest of users and do not appear annoying. The Facebook pixel also enables us to
track the effectiveness of Facebook ads for statistical and market research purposes by showing whether
users were referred to our website after clicking on a Facebook ad (known as "conversion tracking");
Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal
Harbour, Dublin 2, Ireland; Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/about/privacy; Standard Contractual Clauses
(Safeguarding the level of data protection when processing data in third countries): The
"Facebook EU Data Transfer Addendum" (https://www.facebook.com/legal/EU_data_transfer_addendum) apply in case of
processing of Event Data of EU citizens in the USA and the inclusion of the SCC in the "Facebook
Platform Terms of Use" (https://developers.facebook.com/terms) with regard to the processing of Event
Data from Facebook as controller in the context of ad placement; Data Processing
Agreement: https://www.facebook.com/legal/terms/dataprocessing; Further
Information: The "Data Processing Terms" (https://www.facebook.com/legal/terms/dataprocessing) apply with respect to Event
Data that Facebook processes to provide reporting and analytics to businesses;The "Controller Addendum"
as a joint responsibility agreement ( Article 26(1) p. 3 of the GDPR) is relevant in the case of
processing of Event Data by Facebook as controller for the purposes of targeting and improving and
securing Facebook's products.
- Google Ads and Conversion Tracking: We use the Google "Ads" online marketing method to
place ads on the Google advertising network (e.g., in search results, videos, websites, etc.) so that
they are displayed to users who have an alleged interest in the ads. We also measure the conversion of
the ads (so called "Konversion"). However, we only know the anonymous total number of users who clicked
on our ad and were redirected to a page tagged with a conversion tracking tag. However, we ourselves do
not receive any information that can be used to identify users; Service provider:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA; Website: https://marketingplatform.google.com; Privacy Policy: https://policies.google.com/privacy;
Further Information: Types of processing and data processed: https://privacy.google.com/businesses/adsservices; Google Ads
Controller-Controller Data Protection Terms and standard contractual clauses for data transfers to third
countries: https://business.safety.google/adscontrollerterms.
- Google Analytics Audiences: We use Google Analytics to display ads placed by Google and
its partnersonly to users who have shown an interest in our online services or who have specific
characteristics (e.g. interests in specific topics or products determined on the basis of the websites
visited) that we transmit to Google (so-called "Remarketing Audiences" or "Google Analytics Audiences").
With the help of remarketing audiences, we also want to ensure that our ads match the potential interest
of users; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin
4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;
Website: https://marketingplatform.google.com; Legal Basis: https://business.safety.google/adsprocessorterms/; Privacy
Policy: https://policies.google.com/privacy; Data Processing Agreement:https://business.safety.google/adsprocessorterms/; Further
Information: Types of processing and data processed: https://privacy.google.com/businesses/adsservices; Data Processing Conditions
for Google Advertising Products and standard contractual clauses for data transfers to third countries:
https://business.safety.google/adsprocessorterms .
- Microsoft Advertising: Remarketing / Conversion measurement; Service
provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA;
Website: https://about.ads.microsoft.com/de-de; Privacy Policy: https://privacy.microsoft.com/de-de/privacystatement; Opt-Out:https://choice.microsoft.com/de-DE/opt-out.
- LinkedIn Ads: Placement of ads within the LinkedIn platform and analysis of ad results;
Service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland;
Website: https://business.linkedin.com/de-de/marketing-solutions/ads; Privacy
Policy: https://www.linkedin.com/legal/privacy-policy; Standard Contractual
Clauses (Safeguarding the level of data protection when processing data in third
countries): https://legal.linkedin.com/dpa; Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out;
Data Processing Agreement: https://legal.linkedin.com/dpa.
- LinkedIn: e.g. Insights Tag / Conversion tracking; Service provider:
LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA; Website: https://www.linkedin.com; Privacy
Policy: https://www.linkedin.com/legal/privacy-policy, cookie policy: https://www.linkedin.com/legal/cookie_policy; Standard Contractual
Clauses (Safeguarding the level of data protection when processing data in third
countries): https://legal.linkedin.com/dpa; Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out;
Data Processing Agreement: https://legal.linkedin.com/dpa.
- Instagram Ads: Placement of ads within the Instagram platform and analysis of ad
results; Service provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025,
USA; Website: https://www.instagram.com; Privacy Policy: https://instagram.com/about/legal/privacy; Standard Contractual Clauses
(Safeguarding the level of data protection when processing data in third countries): (The
following arrangements also apply to Instagram) "Facebook EU Data Transfer Addendum" (https://www.facebook.com/legal/EU_data_transfer_addendum), in case of processing
of Event Data of EU citizens in the USA; inclusion in the "Facebook Platform Terms of Use" (https://developers.facebook.com/terms) with regard to the processing of Event
Data by Instagram as controller in the context of ad placement; Opt-Out: We primarily
refer to the data protection and advertising settings in the user's profile on the Instagram platform as
well as Instagram's consent procedure and Instagram's contact options for exercising information and
other data subject rights in Instagram's privacy policy; Further Information: (The
following arrangements also apply to Instagram) The "Data Processing Terms and Conditions"(https://www.facebook.com/legal/terms/dataprocessing) with respect to Event Data
that Facebook processes to provide reporting and analytics to businesses and the "Controller Addendum"
as a joint responsibility agreement ( Article 26(1) p. 3 of the GDPR) is relevant in the case of
processing of Event Data by Instagram as Controller for the purposes of targeting and improving and
securing Instagram's products.
- Facebook Ads: Placement of ads within the Facebook platform and analysis of ad results;
Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal
Harbour, Dublin 2, Ireland; Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/about/privacy; Standard Contractual Clauses
(Safeguarding the level of data protection when processing data in third countries): The
"Facebook EU Data Transfer Addendum" (https://www.facebook.com/legal/EU_data_transfer_addendum) apply in case of
processing of Event Data of EU citizens in the USA and the inclusion of the SCC in the "Facebook
Platform Terms of Use" (https://developers.facebook.com/terms) with regard to the processing of Event
Data from Facebook as controller in the context of ad placement; Opt-Out: We primarily
refer to the data protection and advertising settings in the user's profile on the Facebook platform as
well as Facebook's consent procedure and Facebook's contact options for exercising information and other
data subject rights in Facebook's privacy policy; Further Information: The "Data
Processing Terms" (https://www.facebook.com/legal/terms/dataprocessing) apply with respect to Event
Data that Facebook processes to provide reporting and analytics to businesses;The "Controller Addendum"
as a joint responsibility agreement ( Article 26(1) p. 3 of the GDPR) is relevant in the case of
processing of Event Data by Facebook as controller for the purposes of targeting and improving and
securing Facebook's products.
Affiliate-Programms und Affiliate-Links
Within our online services, we include so-called affiliate links or other references (which for example may
include search forms, widgets or discount codes) to the offers and services of third parties (collectively
referred to as "affiliate links"). When users follow affiliate links or subsequently take advantage of
offers, we may receive commission or other benefits (collectively referred to as "commission") from these
third parties.
In order to be able to track whether the users have followed the offers of an affiliate link used by us, it
is necessary for the respective third party to know that the users have followed an affiliate link used
within our online services. The assignment of affiliate links to the respective business transactions or
other actions (e.g., purchases) serves the sole purpose of commission settlement and is removed as soon as
it is no longer required for this purpose.
For the purposes of the aforementioned affiliate link assignment, the affiliate links may be supplemented by
certain values that may be a component of the link or otherwise stored, for example, in a cookie. The values
may include in particular the source website (referrer), time, an online identifier of the operator of the
website on which the affiliate link was located, an online identifier of the respective offer, the type of
link used, the type of offer and an online identifier of the user.
Information on legal basis: If we ask the users for their consent to the use of third party
providers, the legal basis of the processing is consent. Furthermore, the processing can be a component of
our (pre)contractual services, provided that the use of the third party was agreed within this context.
Otherwise, user data will be processed on the basis of our legitimate interests (i.e. interest in efficient,
economic and recipient friendly services). In this context, we would also like to refer you to the
information on the use of cookies in this privacy policy.
- Processed data types: Contract data (e.g. contract object, duration, customer
category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication
data (e.g. device information, IP addresses).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Affiliate Tracking.
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Performance of a contract and prior
requests (Article 6 (1) (b) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
Affiliate Program
We offer an affiliate program, i.e. we offer commissions or other benefits (collectively referred to as
"Commission") to users (collectively referred to as "Affiliates") who refer to our offers and services. The
reference is made through a link associated with the Affiliate or other methods (e.g., discount codes) that
allow us to recognize that the use of our services was based on the reference (collectively referred to as
"Affiliate Links").
In order to track whether users have perceived our services based on affiliate links used by affiliates, it
is necessary for us to know that users have followed an affiliate link. The assignment of affiliate links to
the respective business transactions or other use of our services serves solely the purpose of Commission
billing and will be cancelled as soon as it is no longer necessary for the purpose.
For the purposes of the aforementioned affiliate link assignment, the affiliate links may be supplemented by
certain values that may be a component of the link or otherwise stored, for example, in a cookie. The values
may include in particular the source website (referrer), time, an online identifier of the operator of the
website on which the affiliate link was located, an online identifier of the respective service, the type of
link used, the type of service and an online identifier of the user.
Information on legal basis: If we ask the users for their consent to the use of third party
providers, the legal basis of the processing is consent. Furthermore, the processing can be a component of
our (pre)contractual services, provided that the use of the third party was agreed within this context.
Otherwise, user data will be processed on the basis of our legitimate interests (i.e. interest in efficient,
economic and recipient friendly services). In this context, we would also like to refer you to the
information on the use of cookies in this privacy policy.
- Processed data types: Contract data (e.g. contract object, duration, customer
category); Usage data (e.g. websites visited, interest in content, access times).
- Data subjects: Users (e.g. website visitors, users of online services); Business and
contractual partners.
- Purposes of Processing: Provision of contractual services and customer support;
Affiliate Tracking.
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Performance of a contract and prior
requests (Article 6 (1) (b) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR).
Customer Reviews and Ratings
We participate in review and rating procedures to evaluate, optimise and advertise our performance. If users
rate us via the participating rating platforms or methods or otherwise provide feedback, the General Terms
and Conditions of Business or Use and the data protection information of the providers also apply. As a
rule, the rating also requires registration with the respective provider.
In order to ensure that the evaluators have actually made use of our services, we transmit, with the consent
of the customer, the necessary data relating to the customer and the service or products used to the
respective rating platform (this includes the name, e-mail address, order number or article number). This
data is used solely to verify the authenticity of the user.
- Processed data types: Contract data (e.g. contract object, duration, customer
category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication
data (e.g. device information, IP addresses).
- Data subjects: Customers; Users (e.g. website visitors, users of online services).
- Purposes of Processing: Feedback (e.g. collecting feedback via online form); Marketing.
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Legitimate Interests (Article 6 (1) (f)
GDPR).
Further information on processing methods, procedures and services used:
- Rating Widget: We include so-called " rating widgets " in our online services. A widget
is a functional and content element integrated within our online services that displays variable
information (e.g. a widget can be displayed in the form of a seal or a badge). Although the
corresponding content of the widget is displayed within our online services, it is retrieved from the
servers of the respective widget provider at this moment. This is the only way to always show the
current content, especially the current rating. For this purpose, a data connection must be established
from the website accessed within our online service to the widget provider's server and the widget
provider receives certain technical data (access data, including the IP address) that is necessary for
the content of the widget to be delivered to the user's browser.
In addition, the widget provider receives information that users have visited our online services. This
information may be stored in a cookie and used by the widget provider to identify which online offerings
participating in the rating process have been visited by the user. The information can be stored in a
user profile and used for advertising or market research purposes.
- ProvenExpert: Review and rating platform; Service provider: Expert
Systems AG, Quedlinburger Strasse 1, 10589 Berlin, Germany; Website: https://www.provenexpert.com/en-gb/;
Privacy Policy: https://www.provenexpert.com/en-gb/privacy-policy/.
Profiles in Social Networks (Social Media)
We maintain online presences within social networks and process user data in this context in order to
communicate with the users active there or to offer information about us.
We would like to point out that user data may be processed outside the European Union. This may entail risks
for users, e.g. by making it more difficult to enforce users' rights.
In addition, user data is usually processed within social networks for market research and advertising
purposes. For example, user profiles can be created on the basis of user behaviour and the associated
interests of users. The user profiles can then be used, for example, to place advertisements within and
outside the networks which are presumed to correspond to the interests of the users. For these purposes,
cookies are usually stored on the user's computer, in which the user's usage behaviour and interests are
stored. Furthermore, data can be stored in the user profiles independently of the devices used by the users
(especially if the users are members of the respective networks or will become members later on).
For a detailed description of the respective processing operations and the opt-out options, please refer to
the respective data protection declarations and information provided by the providers of the respective
networks.
Also in the case of requests for information and the exercise of rights of data subjects, we point out that
these can be most effectively pursued with the providers. Only the providers have access to the data of the
users and can directly take appropriate measures and provide information. If you still need help, please do
not hesitate to contact us.
- Processed data types: Contact data (e.g. e-mail, telephone numbers); Content data (e.g.
text input, photographs, videos); Usage data (e.g. websites visited, interest in content, access times);
Meta/communication data (e.g. device information, IP addresses).
- Data subjects: Users (e.g. website visitors, users of online services).
- Purposes of Processing: Contact requests and communication; Feedback (e.g. collecting
feedback via online form); Marketing.
- Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR).
Further information on processing methods, procedures and services used:
- Facebook-Seiten: Profiles within the social network Facebook - We are jointly
responsible (so called "joint controller") with Meta Platforms Ireland Limited for the collection (but
not the further processing) of data of visitors to our Facebook page. This data includes information
about the types of content users view or interact with, or the actions they take (see "Things that you
and others do and provide" in the Facebook Data Policy: https://www.facebook.com/policy), and information about the devices used by
users (e.g., IP addresses, operating system, browser type, language settings, cookie information; see
"Device Information" in the Facebook Data Policy: https://www.facebook.com/policy). As explained in the Facebook Data Policy under
"How we use this information?" Facebook also collects and uses information to provide analytics
services, known as "page insights," to site operators to help them understand how people interact with
their pages and with content associated with them. We have concluded a special agreement with Facebook
("Information about Page-Insights", https://www.facebook.com/legal/terms/page_controller_addendum), which regulates
in particular the security measures that Facebook must observe and in which Facebook has agreed to
fulfill the rights of the persons concerned (i.e. users can send information access or deletion requests
directly to Facebook). The rights of users (in particular to access to information, erasure, objection
and complaint to the competent supervisory authority) are not restricted by the agreements with
Facebook. Further information can be found in the "Information about Page Insights" (https://www.facebook.com/legal/terms/information_about_page_insights_data);
Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal
Harbour, Dublin 2, Ireland; Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/about/privacy; Standard Contractual Clauses
(Safeguarding the level of data protection when processing data in third countries): https://www.facebook.com/legal/EU_data_transfer_addendum; Further
Information: Joint Controllership Agreement: https://www.facebook.com/legal/terms/information_about_page_insights_data.
- LinkedIn: Social network; Service provider: LinkedIn Ireland Unlimited
Company, Wilton Place, Dublin 2, Ireland; Website: https://www.linkedin.com; Privacy Policy: https://www.linkedin.com/legal/privacy-policy; Standard Contractual
Clauses (Safeguarding the level of data protection when processing data in third
countries): https://legal.linkedin.com/dpa; Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out;
Data Processing Agreement: https://legal.linkedin.com/dpa.
- Twitter: Social network; Service provider: Twitter International
Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland, parent company: Twitter Inc.,
1355 Market Street, Suite 900, San Francisco, CA 94103, USA; Privacy Policy: https://twitter.com/privacy, (Settings: https://twitter.com/personalization).
- Xing: Social network; Service provider: XING AG, Dammtorstraße 29-32,
20354 Hamburg, Germany; Website: https://www.xing.com; Privacy Policy: https://privacy.xing.com/en.
Management, Organization and Utilities
We use services, platforms and software from other providers (hereinafter referred to as " third-party
providers") for the purposes of organizing, administering, planning and providing our services. When
selecting third-party providers and their services, we comply with the legal requirements.
Within this context, personal data may be processed and stored on the servers of third-party providers. This
may include various data that we process in accordance with this privacy policy. This data may include in
particular master data and contact data of users, data on processes, contracts, other processes and their
contents.
If users are referred to the third-party providers or their software or platforms in the context of
communication, business or other relationships with us, the third-party provider processing may process
usage data and metadata that can be processed by them for security purposes, service optimisation or
marketing purposes. We therefore ask you to read the data protection notices of the respective third party
providers.
Information on legal basis: If we ask the users for their consent to the use of third party
providers, the legal basis of the processing is consent. Furthermore, the processing can be a component of
our (pre)contractual services, provided that the use of the third party was agreed within this context.
Otherwise, user data will be processed on the basis of our legitimate interests (i.e. interest in efficient,
economic and recipient friendly services). In this context, we would also like to refer you to the
information on the use of cookies in this privacy policy.
- Processed data types: Inventory data (e.g. names, addresses); Contact data (e.g.
e-mail, telephone numbers); Content data (e.g. text input, photographs, videos); Usage data (e.g.
websites visited, interest in content, access times); Meta/communication data (e.g. device information,
IP addresses).
- Data subjects: Communication partner (Recipients of e-mails, letters, etc.); Users
(e.g. website visitors, users of online services).
- Purposes of Processing: Web Analytics (e.g. access statistics, recognition of returning
visitors); Profiles with user-related information (Creating user profiles).
- Legal Basis: Consent (Article 6 (1) (a) GDPR); Performance of a contract and prior
requests (Article 6 (1) (b) GDPR); Legitimate Interests (Article 6 (1) (f) GDPR); Performance of a
contract and prior requests (EKD) (§ 6 No. 5 DSG-EKD).
Further information on processing methods, procedures and services used:
- Confluence: Software for the creation and administration of Wiki & knowledge platforms;
Service provider: Atlassian Inc. (San Francisco, Harrison Street Location), 1098
Harrison Street, San Francisco, California 94103, USA; Website: https://www.atlassian.com/software/confluence; Privacy Policy:https://www.atlassian.com/legal/privacy-policy; Standard Contractual
Clauses (Safeguarding the level of data protection when processing data in third
countries): Part of the Data Processing Agreement; Further Information:
Data Transfer Impact Assessment: https://www.atlassian.com/legal/data-transfer-impact-assessment.
- Jira: Web application for error management, troubleshooting and operational project
management; Service provider: Atlassian Inc. (San Francisco, Harrison Street Location),
1098 Harrison Street, San Francisco, California 94103, USA; Website: https://www.atlassian.com/de/software/jira; Privacy Policy: https://www.atlassian.com/legal/privacy-policy; Standard Contractual
Clauses (Safeguarding the level of data protection when processing data in third
countries): Part of the Data Processing Agreement; Data Processing
Agreement: https://www.atlassian.com/legal/data-processing-addendum; Further
Information: Data Transfer Impact Assessment: https://www.atlassian.com/legal/data-transfer-impact-assessment.
Changes and Updates to the Privacy Policy
We kindly ask you to inform yourself regularly about the contents of our data protection declaration. We will
adjust the privacy policy as changes in our data processing practices make this necessary. We will inform
you as soon as the changes require your cooperation (e.g. consent) or other individual notification.
If we provide addresses and contact information of companies and organizations in this privacy policy, we ask
you to note that addresses may change over time and to verify the information before contacting us.
Rights of Data Subjects
As data subject, you are entitled to various rights under the GDPR, which arise in particular from Articles
15 to 21 of the GDPR:
- Right to Object: You have the right, on grounds arising from your particular situation, to
object at any time to the processing of your personal data which is based on letter (e) or (f) of
Article 6(1) GDPR, including profiling based on those provisions. Where personal data are processed
for direct marketing purposes, you have the right to object at any time to the processing of the
personal data concerning you for the purpose of such marketing, which includes profiling to the
extent that it is related to such direct marketing.
- Right of withdrawal for consents: You have the right to revoke consents at any time.
- Right of access: You have the right to request confirmation as to whether the data in
question will be processed and to be informed of this data and to receive further information and a copy
of the data in accordance with the provisions of the law.
- Right to rectification: You have the right, in accordance with the law, to request the
completion of the data concerning you or the rectification of the incorrect data concerning you.
- Right to Erasure and Right to Restriction of Processing: In accordance with the
statutory provisions, you have the right to demand that the relevant data be erased immediately or,
alternatively, to demand that the processing of the data be restricted in accordance with the statutory
provisions.
- Right to data portability: You have the right to receive data concerning you which you
have provided to us in a structured, common and machine-readable format in accordance with the legal
requirements, or to request its transmission to another controller.
- Complaint to the supervisory authority: In accordance with the law and without
prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint
with a data protection supervisory authority, in particular a supervisory authority in the Member State
where you habitually reside, the supervisory authority of your place of work or the place of the alleged
infringement, if you consider that the processing of personal data concerning you infringes the GDPR.